Thank you for using Aiwizz's IDP (intelligent Document Processing) platform. This Privacy Policy describes how Aiwizz (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our intelligent document processing platform.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use the platform.
To provide you with our intelligent document processing services, we collect the following information:
• Full Name
• Email Address
• Password (encrypted)
• Stripe Customer ID (for billing and payments)
• Two-Factor Authentication Data (e.g., verification codes)
When you upload files (e.g., PDFs, images) for processing, we temporarily store these documents to extract and return requested data. When processing is done, the files along with the data are deleted from the backend system.
You retain ownership of the uploaded content.
• Payment details are securely processed by Stripe, our third-party payment processor.
• We do not store your credit card or payment method details directly.
• The number of uploads you make and your request count (to track free uploads and billing).
• Technical data such as IP address, browser type, and device details.
• Logs of your API usage for debugging and support purposes.
• If you contact us via email or support forms, we may store your messages and contact details for follow-up.
We use the collected information to:
1. Provide, improve, and personalize our services.
2. Authenticate and secure user accounts with JWT-based login.
3. Process file uploads and deliver extracted data.
4. Manage billing and payments (via Stripe).
5. Track free usage limits (free uploads) and facilitate overage charges.
6. Communicate updates, support information, or technical notices.
7. Detect and prevent fraud, unauthorized access, or misuse of the platform.
We do not sell or rent your personal information to third parties.
We may share your data in the following limited circumstances:
• Stripe: For secure payment processing.
• Hosting Providers: To securely host the platform.
• Analytics Providers: To monitor platform usage and improve performance.
All third-party services are contractually bound to safeguard your data and use it solely for specified purposes.
We may disclose your data if required to comply with legal obligations, court orders, or to protect our legal rights.
• Uploaded files are processed and stored temporarily. After processing is completed, files data are automatically deleted from our backend system.
• We retain personal account data (e.g., name, email, Stripe ID) for as long as your account is active or as needed to provide services.
• You can request deletion of your account and associated data at any time by contacting support@aiwizz.io
We take reasonable technical and organizational measures to protect your data, including:
• Encrypted file storage and secure data transmission (SSL/TLS).
• JWT-based user authentication for secure logins.
• Encrypted passwords using industry-standard hashing algorithms.
• Secure integration with Stripe for payment handling.
While we strive to protect your information, no system can guarantee complete security. You are responsible for maintaining the security of your login credentials.
Depending on your location, you may have the following rights under applicable data protection laws (e.g., GDPR, CCPA):
1. Access: Request a copy of the data we hold about you.
2. Correction: Update inaccurate or incomplete information.
3. Deletion: Request deletion of your account and associated data.
4. Objection: Object to how we process your data.
5. Portability: Request a transfer of your data in a structured format.
To exercise these rights, contact us at support@aiwizz.io.
We use cookies and similar technologies to:
• Maintain session state after login.
• Improve user experience by remembering preferences.
• Analyze platform performance and usage patterns.
You can manage or disable cookies through your browser settings.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us for deletion.
Your data may be processed or stored in servers located outside your country. By using our services, you consent to the transfer of your information to countries that may have different data protection laws.
We may update this Privacy Policy periodically. Significant changes will be communicated via email or a notice on our platform. Your continued use of the platform constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Aiwizz
Email: support@aiwizz.io
Last updated: 12/18/2024